Life Future Logo
Official Warranty

Warranty that
protects your business.

Every Life Future product undergoes 4 stages of rigorous Quality Control and is backed by official warranty for partner peace of mind.

Warranty Coverage

Warranty period begins when the product is received by the buyer. Coverage applies to defects proven to be manufacturing-related (not installation errors or misuse).

30 Days

LCD Display

Coverage

Dead pixel, lines, no display, touch not functioning (not physical damage)

Exclusion

Cracked glass, impact damage, liquid damage, improper installation

30 Days

Power Cell Battery

Coverage

Battery not charging, swelling within 30 days (not physical), loose connector

Exclusion

Swelling due to overcharge, physical damage, incompatible charger use

14 Days

Body Frame

Coverage

Inaccurate dimensions, misaligned screw holes, manufacturing defects

Exclusion

Cracks or bends from installation, modification, impact

7-14 Days

Accessories (Charger/Cable/TWS/Powerbank)

Coverage

Not charging, not detected, functional failure within warranty period

Exclusion

Physical damage, broken cable from pulling, water damage

Warranty Claim Procedure

1
Contact our team via WhatsApp at 0812-1000-8964
2
Attach proof of purchase (invoice / order screenshot)
3
Include photo or video showing the product defect
4
Describe the issue briefly and clearly
5
Our team will respond within 1x24 hours for verification
6
If approved, replacement product will be shipped to your address

General Terms

  • Warranty applies only to products with intact Life Future label or seal
  • Warranty void if product has been modified, opened, or repaired by third party
  • Maximum warranty claim is 7 days after warranty period ends (special policy)
  • Life Future reserves the right to reject claims caused by force majeure
  • Replacement is one-to-one, no refund option (unless stock unavailable)
  • Shipping cost for replacement covered by Life Future, return shipping by buyer

Need warranty claim assistance?

Our team is ready to help with your warranty claim process quickly.